If you frequently use E-ZPass in New Jersey, Pennsylvania, or other areas, beware of a scam that’s currently circulating. Don’t be fooled by it.
According to officials, tolling agency customers across the United States are being targeted by a text messaging scam that tricks them into submitting personal and/or financial information on a fraudulent website.
The Atlantic City Expressway’s operator, the South Jersey Transportation Authority, stated in a press release that…
Customers receiving text messages claiming to be sent by ‘E-ZPass Toll Services’ that directs them to click a link to pay an outstanding toll balance to avoid a late fee should be aware that this message is fraudulent. The toll account information provided in these texts is neither valid nor accurate.
According to experts, it is highly advised to avoid clicking on any links if you receive a suspicious text message, even if it is just to view the website.
The photo above shows the Egg Harbor Toll Plaza located on the Atlantic City Expressway in Hamilton Township, New Jersey.
FBI Issues Alert to E-ZPass Users
The FBI has issued a public warning regarding fraudulent text messages that aim to scam toll road users. The agency has received over 2,000 complaints from at least three states regarding this scam.
If you happen to receive a text message supposedly from E-ZPass, it is advised not to click on any link provided in it. The best course of action is to delete the message right away. If you have any concerns regarding your account, it is recommended to contact E-ZPass customer service or visit their website directly.
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If you happen to have clicked on a link found in a text message, experts recommend that you promptly get in touch with your financial institution and inform E-ZPass about any incorrect details that might have been posted to your account.
If you come across a fake text message, it is advisable to report it to the FBI.
A press release by SJTA Executive Director Stephen F. Dougherty stated,
We encourage all E-ZPass customers to remain vigilant during this attempted criminal operation and encourage them to report anything suspicious to the Internet Crime Complaint Center. The saying ‘It’s better to be safe than sorry’ holds very true in this case.
